Every holiday season I see people villainize retailers, manufacturers, and many businesses for their holiday work practices. “They should...

We often say at Coleman Consulting Group that a schedule is not about your day on and day off pattern or your shift length. Schedules are...

The "Three Circles" represent the three key elements required to design the best schedule successfully. These elements also reflect...

This weekend we will "Fall Back" once again for Daylight Savings Time. Every year, we hear the arguments for and against, and the debate...

Do you know if your company is in compliance with the provisions FLSA? In the last two years, 100 percent of the clients we have...

At Coleman Consulting Group, we have surveyed thousands of employees across the country and around the world. The health and safety...

I love it when we make a real difference for both the employee and the company! This story starts out like so many others in...

Now that the summer is nearly over, many parents are getting ready for school. For many people, this tends to be a high demand period...

A recent Wall Street Journal Article discussed the difficulty in finding workers for 911 call centers. As the labor market tightens, all...

I am asked all the time, “Are longer shifts better?” More commonly, the question is, “Isn’t it true that 12-hour shifts are more...

As unemployment declines, turnover increases in every industry, but industries where shiftwork is most prevalent seem to get hit hardest....

Is scheduling having an impact on workplace fatigue and accident rates?

A few years ago we worked with a large employer with several locations in and around Detroit. They had missed customer service goals and...